abd678 Privacy Policy

1 Introduction

abd678 ("we", "our", "the Platform", "the Company") operates the online casino and sports betting website accessible at abd678.net. This Privacy Policy governs the collection, processing, storage, and disclosure of personal data relating to all individuals who access or use the abd678 platform, including registered players, prospective players who browse the site without registering, and individuals who contact abd678's customer support team.

abd678 is committed to handling personal data responsibly, transparently, and in accordance with recognised data protection principles. We collect only the data that is necessary for us to operate a safe, fair, and functional platform for Bangladeshi players, and we implement robust technical and organisational safeguards to protect that data against unauthorised access, misuse, or loss.

This Policy should be read alongside the abd678 Terms and Conditions, which govern the overall relationship between abd678 and its registered players. In the event of any conflict between this Privacy Policy and the Terms and Conditions on a matter relating to personal data, this Privacy Policy shall prevail.

2 Data Controller

For the purposes of this Privacy Policy, abd678 acts as the data controller in respect of personal data collected from players and visitors through the abd678.net website and associated services. As data controller, abd678 determines the purposes and means by which personal data is processed.

If you have any questions about how abd678 processes your personal data, or if you wish to exercise any of your data rights described in Section 11 of this Policy, you may contact the abd678 data team at the contact details provided in Section 16.

3 Personal Data We Collect

abd678 collects the following categories of personal data from players and site visitors:

3.1 Identity and Contact Data

• Full legal name as it appears on government-issued identification
• Date of birth (for age verification purposes)
• Registered mobile phone number in Bangladesh
• Email address (where provided)
• Residential address (for KYC verification where required)
• National ID number or passport number (where submitted for verification)

3.2 Account and Transaction Data

• abd678 account username and encrypted password
• Account registration date and history of account changes
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• Bonus claims, wagering activity, and promotion participation history
• Game session records, including game titles played, bet amounts, outcomes, and session duration
• Sports betting records, including markets wagered on, bet amounts, odds accepted, and outcomes

3.3 Technical and Usage Data

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser type and version
• Pages visited on abd678.net, time spent on each page, and navigation paths
• Session duration and frequency of platform visits
• Error logs and technical diagnostic data

3.4 Communication Data

• Content of live chat conversations with abd678 support agents
• Email correspondence with abd678
• Records of complaints, disputes, and their resolution
• Records of responsible gaming requests and self-exclusion applications

3.5 Payment Method Data

• Mobile wallet account references (bKash, Nagad, Rocket, Upay) — abd678 does not store full mobile banking PINs or passwords
• Bank account references for players using Dutch-Bangla Bank, City Bank, or BRAC Bank
• Transaction identifiers and payment confirmation references

4 How We Collect Your Data

abd678 collects personal data through the following means:

• Direct provision: Data you provide when registering an account, completing KYC verification, contacting support, or submitting a deposit or withdrawal request.
• Automated technical collection: Data collected automatically when you visit abd678.net, including IP address, device data, and browsing behaviour, collected via server logs and cookies.
• Third-party payment processors: Transaction confirmation data received from bKash, Nagad, Rocket, Upay, and banking partners when you complete a deposit or withdrawal.
• Game providers: Session and outcome data received from certified third-party game providers (such as Pragmatic Play, Evolution Gaming, Ezugi, and Spribe) when you play their games on the abd678 platform.
• Identity verification services: Where abd678 uses third-party KYC or identity verification tools, data may be cross-referenced with public or partner databases to confirm the accuracy of information you have provided.

5 How We Use Your Personal Data

abd678 uses the personal data it collects for the following purposes:

6 Legal Basis for Processing

abd678 processes personal data only where a valid legal basis exists. The primary legal bases on which abd678 relies are:

• Contractual necessity: Processing that is required to perform the contract between abd678 and a registered player — for example, creating and managing your account, processing payments, and delivering games and betting markets.
• Legal obligation: Processing required to comply with applicable legal requirements, including age verification, anti-money laundering checks, and record-keeping obligations.
• Legitimate interest: Processing carried out for abd678's legitimate business interests where those interests are not overridden by your privacy rights — for example, platform security monitoring, fraud detection, and analytical improvement of the platform.
• Consent: Where abd678 processes data on the basis of your explicit consent — primarily for direct marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7 Data Sharing and Disclosure

abd678 does not sell your personal data to third parties. abd678 may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

7.1 Payment Service Providers

Transaction data and account reference information is shared with mobile wallet providers (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, City Bank, BRAC Bank) solely for the purpose of processing your deposits and withdrawals. These providers operate under their own privacy policies and are bound by applicable financial regulations.

7.2 Game and Platform Providers

Limited session and account data is shared with certified game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, Play'n GO, and Red Tiger to facilitate the delivery of their games on the abd678 platform. Game providers receive only the minimum data necessary to authenticate your session and record game outcomes.

7.3 Identity Verification Services

Where KYC verification is required, abd678 may share identity data with third-party identity verification service providers. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.

7.4 Fraud Prevention and Security

abd678 may share data with fraud prevention agencies and security intelligence providers where there is a reasonable suspicion of fraudulent activity, money laundering, or other criminal conduct. Such sharing is carried out in good faith and in accordance with applicable law.

7.5 Legal and Regulatory Disclosure

abd678 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, court order, or lawful regulatory demand. abd678 will, where legally permissible, notify affected players of such disclosures.

7.6 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring of the abd678 business, personal data held by abd678 may be transferred to the acquiring or successor entity. Players will be notified of any such transfer and of any material changes to how their data will be processed as a result.

8 Cookies and Tracking Technologies

abd678 uses cookies and similar tracking technologies on the abd678.net website to enhance platform functionality, maintain session state, and collect analytical data about how the platform is used. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They maintain your login session, remember your language preferences, and ensure that your account remains securely authenticated during your visit. These cookies cannot be disabled without impairing core platform functionality.
• Performance and Analytics Cookies: These cookies collect aggregated, anonymised data about how visitors navigate the abd678 platform — including which pages are visited most frequently and how long players spend in different sections. This data is used to improve the platform experience and identify technical issues. No personally identifiable information is shared with analytics providers in this context.
• Functional Cookies: These cookies remember your account preferences such as display settings and notification preferences, allowing abd678 to provide a more personalised experience on subsequent visits.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies may prevent you from logging in or using core platform features. Disabling performance or functional cookies will not affect your ability to access the platform but may result in a less personalised experience.

9 Data Retention

abd678 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Active account data: Retained for the duration of the account's active status plus a minimum of 5 years following account closure, to satisfy legal and regulatory record-keeping requirements.
• Transaction and betting records: Retained for a minimum of 5 years following the date of each transaction, in compliance with anti-money laundering record-keeping obligations.
• KYC and identity verification documents: Retained for a minimum of 5 years following account closure.
• Customer support communications: Retained for 3 years from the date of the communication, unless the communication relates to an ongoing dispute or legal matter.
• Technical and usage data (logs): Retained for up to 12 months in identifiable form; may be retained in aggregated, anonymised form indefinitely for analytical purposes.
• Self-exclusion records: Retained indefinitely to prevent re-registration by a self-excluded player.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised. Where deletion is not immediately technically feasible, data will be isolated from active processing until deletion can be completed.

10 Data Security

abd678 employs a layered security architecture to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• 256-bit TLS/SSL encryption for all data transmitted between your device and abd678 servers
• Encryption of sensitive data fields (including payment references and identity document data) at rest in our database systems
• Role-based access controls ensuring that abd678 staff can only access personal data that is necessary for their specific job function
• Mandatory two-factor authentication for all abd678 administrative system access
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Intrusion detection systems and real-time security monitoring of platform infrastructure
• Documented incident response procedures for data security events, including notification protocols for affected players

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the security of your own device and account credentials. If you believe your abd678 account has been accessed without your authorisation, contact support at [email protected] immediately.

11 Your Data Rights

As a data subject, you have the following rights in relation to the personal data abd678 holds about you. To exercise any of these rights, contact abd678 at [email protected] with the subject line "Data Rights Request" and include your registered account details.

• Right of Access: You have the right to request a copy of the personal data abd678 holds about you, together with information about how that data is processed.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data. For account information, many fields can be updated directly through your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to abd678's legal retention obligations. Note that certain data — particularly transaction records — must be retained for regulatory compliance purposes and cannot be deleted on request.
• Right to Restriction of Processing: You may request that abd678 restrict the processing of your data in certain circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format.
• Right to Object: You have the right to object to processing carried out on the basis of abd678's legitimate interests. abd678 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on your consent (primarily marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

abd678 will respond to data rights requests within 30 days of receipt. Where a request is complex or involves a large volume of data, abd678 may extend this period by a further 60 days and will notify you of the extension within the initial 30-day period.

12 Marketing Communications

abd678 may send registered players marketing communications — including promotional offers, bonus notifications, game launch announcements, and seasonal promotions — via SMS to your registered mobile number or via email, where you have provided one and consented to receiving marketing communications.

You may opt out of marketing communications at any time by contacting abd678 support at [email protected] and requesting removal from marketing lists, or by following the unsubscribe instructions included in any marketing email you receive. Opting out of marketing communications will not affect your ability to receive transactional communications relating to your account, deposits, withdrawals, or security alerts.

abd678 does not share your contact details with third-party marketers or advertising networks for the purpose of third-party marketing directed at you.

13 Minors and Age Verification

Age verification is a mandatory step in the abd678 registration and KYC process. abd678 uses the date of birth provided during registration to calculate player age and may request government-issued identification documents to confirm that a player is 18 or older before processing their first withdrawal or at any other point during the account lifecycle.

If you are a parent or guardian and believe that a minor under your care has registered an account on abd678, please contact support at [email protected] immediately. abd678 will investigate and, where confirmed, close the account and return any deposited funds to the original payment source.

14 Third-Party Links

The abd678 platform may display references to third-party game providers and payment partners. While abd678 takes reasonable care in selecting partners, abd678 is not responsible for the privacy practices of third-party organisations. Each third-party provider operates under its own privacy policy, and abd678 encourages players to review those policies independently.

abd678 does not include outbound links to external websites on the abd678.net domain. Any content on the platform that references a third-party brand (such as a game studio or payment method) is informational in nature and does not constitute a referral or endorsement of that third party's data handling practices.

15 Updates to This Privacy Policy

abd678 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. Material changes — those that significantly affect how your personal data is used or your rights as a data subject — will be communicated to registered players via SMS or email at least 7 days before taking effect, where practicable.

The current version of this Privacy Policy, with the effective and last-updated dates displayed at the top of this page, is the governing version. Continued use of the abd678 platform after the stated effective date of any updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not accept the updated Policy, you must cease using the platform and request account closure.

We encourage you to review this Privacy Policy periodically so that you remain informed about how abd678 handles your personal data.

16 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by abd678, please contact us using the details below:

For responsible gaming queries, self-exclusion requests, or deposit limit adjustments, please visit the Responsible Gaming page for dedicated guidance and tool access.